HELP & CUSTOMER SUCCESS

We're here to keep your numbers moving forward

Whether you need urgent help reconciling a batch, configuring multi-company consolidation, or connecting bank feeds — our financial engineering team is ready.

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Instant • Online

Live Financial Assistant & Support

Instant answers to bookkeeping questions, navigation help, and live engineering support.

Personalized

15-Min Walkthrough Demo

Tailored live screen share with an enterprise solutions architect covering your specific workflows.

< 2 hr response

Priority Financial Desk

Email our technical support team directly for complex reconciliation audits or custom API review.

Email [email protected]

Self-Serve

Documentation & Guides

Explore comprehensive guides on chart of accounts, automated rules, and API endpoints.

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All Systems Operational

System Performance & Uptime

Real-time health monitoring across all AccountsDash services, bank aggregators, and AI processing pipelines.

99.99% UptimeRolling 12-Month SLA

Core Double-Entry Ledger API

18ms

Operational

Live Bank Feed Connectors

99.8% Sync

Operational

AI Ingestion & Reconciliation Engine

42ms

Operational

Multi-Currency Daily FX Feeds

Updated

Operational

FREQUENTLY ASKED QUESTIONS

Common Support Inquiries

Clear answers to common questions about onboarding, bank synchronization, and enterprise security.

AccountsDash provides bulk CSV, Excel, and API import tools for your Chart of Accounts, Customers, Vendors, and opening balances. Most teams complete their initial onboarding and trial balance verification in under 30 minutes.

Need Custom Enterprise SLAs or Migration Help?

Our onboarding team helps larger customers import historical ledgers and connect their existing systems.

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See your numbers think ahead

Pick a plan and connect your first company in minutes — or book a demo and we will walk through your finances together.

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